Shipping policy

General Shipping Information:

By placing an order with Southern House Clothing, you acknowledge and agree to the following:

-We work to ship orders the same or next business day after the order has been placed. This may exclude holidays or weekends.

-Tracking for you order will be emailed to you as soon as your package has been shipped. Tracking updates may take up to 24 hours.

-Southern House Clothing is not responsible for packages that are lost, stolen, or mis-delivered by the shipping carrier. We are also not responsible for orders shipped to an incorrect address provided during checkout. Please review your shipping information carefully before completing your purchase.If your tracking information indicates that your package has been delivered but you have not received it, we recommend checking with neighbors, your apartment or housing office, mailroom, front desk, or any other designated package receiving location to ensure it was not accepted on your behalf.If your package cannot be located, we encourage you to file a claim directly with the shipping carrier. Tracking information for your order is automatically emailed to the email address provided at checkout and can be used when submitting a claim.

-To return your product, you should mail your product to: 

4001 Camp Bowie Blvd. Fort Worth, TX 76107, United States

-You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

-If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.